Loved our experience w/ Diane. We were impressed with the store * Stanton sofa options to antomize or furniture Thank you!!
Even when we had a problem, it was solved quickly with no arguments.
Jim was a very helpful and knowledgeable. We bought a sectional couch. It was a very nice couch for an excellent price. We are very happy a year later and would certainly purchase from JR again.
If I could have left 0 I would have. This has been the absolute worst furniture buying experience I've ever had. The only redeeming part of this was the sales girl how had helped me originally, but it appears no one actually talks to them from other parts of the company. I was told that I would receive my order for a new bedroom set within 1-2 weeks after ordering it. 3 weeks later after not hearing a word from them I contacted their rep. They informed me that the shipment was in their warehouse and could be delivered the next day. The rep asked if he could call me back to arrange a time. Once the rep called me back it wasn't to inform me of a time but it was to inform me that one of my night stands has been lost and was wondering if that piece could be delivered the following week. I said yes since it had already been so long since my original order had been placed. The following morning realizing no time had been arranged I called them back to see what time they would be there. I was told 2-4 so I arranged to work from home at that time. At 4:15pm the delivery personal called me asking for my address, it was another hour before they finally showed up. When they got here they said it was just for a drop off even though I paid for set up. When I said they could just take the entire thing back and give me my money back they decided it was ok to set it up. 2 weeks after that awful experience I still hadn't heard about my missing night stand....so again I called them back. Surprise the night stand was there and they could deliver it the next day between 4-5. Hey So this time my husband waited at home to receive it. At 7:30pm that night I received a text saying they were scheduled to deliver it tomorrow between 1-3!!!!!!! The text was filled with laughing smiley faces as well. So unprofessional. What you pay for is NOT worth their awful delivery and non-existent communication. Will NEVER buy anything from here ever again
Thank you!!
Lovely furniture for sale, pricy but who isn't these days. Salesman are willing to make deals and are nice. We visited once, shopped around a few more places and ended up back to buy living room furniture because JR had the best deal for quality pieces. We will most likely be back when ready for more items.
All the people we worked with were polite and efficient.
Jr Furniture Hillsboro is a US Furniture Store based in Hillsboro, Oregon. Jr Furniture Hillsboro is located at 6101 SE Tualatin Valley Hwy, Hillsboro, OR 97123, USA.
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