Be prepared to wait if you are headed to the pharmacy. You actually need to take a number and wait just to go up and give your prescription or tell them you are picking up one. Then with the number they give you, you go sit back down and wait again to go to another window to get your prescriptions. I felt like I was at the DMV.
The building is very nicely designed. The lobby and pharmacy area definitely have a Scandinavian/German influence with regards to the decor. However, the colors chosen in that area look as though the interior designers watched one too many episodes of The Brady Bunch. The green color is not soothing or warm and does not make you feel any better if you have a sick stomach.
We went the ER for my boyfriend's stomach problems on Tuesday evening around midnight. The staff was so nice and treated us very well. His condition wasn't very serious so we ended up waiting quite a while. Even though we expected (and were fine with) the wait, every single nurse or doctor we saw apologized for it taking so long anyways. The facilities were absolutely amazing. Clean waiting and exam rooms. Plenty of seating. I highly recommend.
I live in Hillsboro, and am a retired Kaiser Permanente Northwest employee. This location and facility is the best thing thing that has happened for my medical care. The doctors, nurses, pharmacy and support staff have provided me with excellent care, respect and service. The dental office is across the street and I have the same dentist for over 20+ years. The reliability, location and options for total care is important to me. My PCP, lab work and general yearly health care, such as eye exams, and as needed appointments are convenient and scheduled without delays. I have had many surgeries and my follow-up care has been superb. The only thing I would like added is an out patient Physical Therapy Department to be added to this campus. I recommend Kaiser to anyone looking for competent and comprehensive care.
Kaiser foundation certainly treats their employees well. They get a lot of time off and excellent pay and benefits. I have yet to encounter a Kaiser provider at their job who won't be happy and smiling. It's really a treat. So, why only one star? Because there seems to be one thing missing and that's high level of medical expertise. None of the medical providers seems to keep up with new research not to even mention performing any research themselves. This is a place when you can get simple routine work done with a smile, but you better not get seriously sick. All you may get in that case is just that pretty smile.
I went to the Emergency room last night and it was an amazing experience start to finish. My last experience in an emergency room was at a different facility 5 years ago, I ended up in the waiting room for 14 hours before being seen. When I came to the conclusion I needed to be seen yesterday I was expecting another similar experience. I couldn't have been more wrong. Within 1 hour of arriving they did my intake, completed labs, did a CT scan, and had it read. Everything was fine (which was a relief) but the efficiency this facility operates at is staggering. All the staff were outstanding I couldn't have been more impressed. Thank you for a very positive experience, I really appreciate it!
Kaiser Permanente Westside Medical Center is a US Hospital based in Hillsboro, Oregon. Kaiser Permanente Westside Medical Center is located at 2875 NW Stucki Ave, Hillsboro, OR 97124, USA.
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