Banner Furniture has been our place to purchase furniture for our home for over 30 years now. The prices have always been the lowest in town and the customer service is the greatest. Recently we were part of the most gracious, understanding, and heartwarming customer service experience. I'm a disabled person and have a hard time getting around. My lift chair needed to be replaced so off to Banner I went to look for a replacement. They had a nice variety to choose from, but the chair I really wanted was on order and would be several weeks before it came in. I could not wait that long so I picked out a chair I felt would work and they delivered it that same day. I enjoyed the new chair for a day but came to the realization that it was not the chair for me. I called Banner the day after purchasing the chair and told them the bad news. They were completely happy to work with me and got me into another chair. They didn't give me any hassle what so ever. They allowed me to pick out another chair and even delivered it that same day. I wasn't even charged a restock fee. I went along for a few days trying to get used to my new chair. Things just got worse instead of better. The chair was making me hurt worse then I normally do. I called Banner Furniture again to inquire about when those other chairs would be in. I never expected them to do what they did. They said we don't want you to have to deal with a chair that hurts you so when the chair comes in we will deliver that chair to you and take the one hurting you back. Again no restocking fee. Just pay the difference between the chairs. Talk about AMAZING customer service. Banner Furniture Is top of the list for me. Great selection, low prices, great customer service and quality work. Thank Banner Furniture for being so understanding. You have heart.
Mark and Jim are terrific! Good value/prices. Honest and ethical company. If they don't have what you need they will get it for you or directly you to where you might find it.
We recently purchased an entire living room set, including a couch and a recliner- everything is top quality and locally made, the delivery was on-time, customer service of the drivers and the store team... all exceeded our expectations. I highly recommend stopping by!
Kyra is great!!! I highly recommend visiting Banner Furniture and mattress!
I recently purchased a new bedroom set from Banner Furniture. After a missing part and a delay in the bed setup, everything is in place and looking wonderful. There was a small snafu on the actual bed design, I was told it was a platform bed and once it had been setup in my home, I found out it was not. I then proceeded to call the store and complain on how I asked if the bed was a Platform bed (I didnt have a boxspring) and was told it was, and have now found out it was not. I was put through to Jim. Now Jim he handled my issue with professionalism and tact, and made sure I was taken care of. This is proof to me this store cares about their customers and I will be returning when more furniture is need for my household. Thanks Banner!!!!
Banner Furniture Outlet is a US Lodging based in Hillsboro, Oregon. Banner Furniture Outlet is located at 4871 SE Tualatin Valley Hwy, Hillsboro, OR 97123, USA.
Please contact with Banner Furniture Outlet using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Banner Furniture Outlet opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Lodging in Hillsboro